HERE TO HELP
CUSTOMER SERVICE, THE KUSH WAY.
Order question, collection issue, delivery query or product problem? Use the right route below so we can solve it quickly.
Order help
Have your order number ready for payment, confirmation, cancellation or fulfilment questions.
Delivery
Check your order confirmation first, then contact us if the delivery status or instructions are unclear.
Returns
Use the Returns & Refunds page to understand the process and any category-specific exclusions.
View returns →Product issue
If an item is faulty, damaged or materially different from what was ordered, tell us promptly and keep the item and proof of purchase.
Help us help you faster
When contacting us about an order, include the order reference, the issue, the affected product and—where useful—a clear photo. Do not send sensitive payment-card information.
READY FOR THE GOOD STUFF?
Browse the Kush & Hooch store or come see us in Bugibba.